Have you checked to see if they are indeed VAT registered? If they charged you VAT they should have given you a VAT receipt with their VAT number. If they didn't then I would be inclined to contact HMRC/Excise.The government don't care if you get ripped off but if you paid 20% on top via VAT, the tax man wants his cut. From personal experience the police don't care but the tax man does (given that the work was done, albeit badly).
Oh, and does your bank statement show the true name of the account holder? I ask because last year, I was ripped off by a dodgy builder that paid me via a business account at Llyods bank. When I asked Llyods for more info about the business account they gave me loads of bs about the data protection act. I told them that the data protection act only applies to private individuals, they still refused to help me.
I emailed the information comissioner's office. They actually rang me back, rather than emailing me to tell me that I was correct and that Llyods bank should have told me who the business account was registered to. I didn't chase it up, I was only 2 grand out of pocket.
I hope you get things sorted. I am not overly confident though. Best/worst case scenario you probably wont get your money back but someone might go to prison for VAT fraud.
If you pm the name of the person/firm, I will do some digging but I am still in "hey the pubs are open and I haven't seen my mateX for months" though.
There are number of genealogy sites that will let you have free data search access for a month, you might be able to find out where they live BUT you may then find that that they have a number of unfulfilled CCJs at their parents' address. An address that no one can ever find them at because their scummy parents shrug their shoulders when the bailiffs turn up.
Google "toby smith cowboy builder harefield"- The toad that ripped off my stoopid girlfriend-there are lots of people that share the same name name- he took 3K from my GF and did no work. She found him on the same provider that you found your "trusted tradesperson".
Sorry, I appreciate that all I have done is provide you with a path to screw over the people that look like they tried to screw you over. No one on this site has tried to defend then. That in itself is very telling..
Can a company not be ‘vat registered’? He told me I had to pay into his personal account as he said he’s sole trader.
P.S. How do I pm you?