We currently have heating engineers in for quite a large job. Prior to this we've had a few other reasonably major jobs done including removal of an old vented copper cylinder to unvented (different company).
On both occasions some old parts which I would not consider waste, have been removed. With the cylinder, my old copper one was removed without being asked if I wanted it to sell it myself. This time around, my magnaclean and 2 year old £170 circulator pump have been removed. My 28mm gate valves, which were not cheap, again taken.
I presume the cylinder was sold, and my pump, magnetic filter and gate valves will be reused, but I really think I should be asked which bits of my property I am willing to forego. What has properly taken the pee with the latest lot is that they've installed a used thermostat controller with the ashp without my consent (with this being specifically spec'd and priced in the original quote)- which didn't even work so now has delayed job completion again and we do not have a properly working heating system yet.
On both occasions some old parts which I would not consider waste, have been removed. With the cylinder, my old copper one was removed without being asked if I wanted it to sell it myself. This time around, my magnaclean and 2 year old £170 circulator pump have been removed. My 28mm gate valves, which were not cheap, again taken.
I presume the cylinder was sold, and my pump, magnetic filter and gate valves will be reused, but I really think I should be asked which bits of my property I am willing to forego. What has properly taken the pee with the latest lot is that they've installed a used thermostat controller with the ashp without my consent (with this being specifically spec'd and priced in the original quote)- which didn't even work so now has delayed job completion again and we do not have a properly working heating system yet.