There’s a load somewhere that you’ve forgotten about. Tv amp in the loft? Outside light? All sorts. I’d not be squirting 500v DC up R1&R2 before going a lot of other things first. If there is still a load somewhere it’s probably dead now.
Its a two up two down definitely no loads attached, i checked the loft for tv amps and all leds, outside lamps ,ballasts etc disconnected