My wife had been playing two different companies off against each other in 'Chat' on Thursday evening. The guy in Sudbury was polite, calm and informative. The guy in Bury started to answer the same questions but after about 3 he simply snapped back, "If you are seriously interested in buying one of our products I suggest you come to the showroom and have a look. In the meantime stop wasting my time."
So, Friday morning finds us in Sudbury chatting with a very knowledgeable guy about hot tubs. No pressure, have a look around, lift the covers and dip your hands in if we wanted to, (we did), and if you have any questions I'll be in the office.
Came away after placing an order for a 5 seater plus 1 relaxer with water level surround lighting plus 2 underwater lights, an upgrade to a UV filtration system so it kills active bacteria as it's pumping, a full set up kit to balance the chemicals on start up with a 20% discount off our first order of replacement chemicals, 2 spare filters and free delivery and installation this coming Thursday.
When we first asked about delivery he said probably first week in May. I explained why we needed the pool, as opposed to just 'wanting' one and after a quick phone call he gave us Thursday this coming week so long as we would guarantee the access size was adequate and there would be someone to let the guys in. So two happy bunnies in our house right now.
Oh and today I have fitted, with the aid of my son in law and directions from my wife, a 4 metre extending sun awning over where the tub will go.