One doesn't need to - they are remarkably simple. The contact is just 'split' (see the 'naked' PE one below), protrusions inside the coloured sheaths preventing the two halves touching - so, as you say, anything metal inserted will connect the two halves (which have separate connections to the board). Mine are also spotlessly clean - no suggestion of any tarnishing etc. Just to be sure, I've tried explicitly connecting the two sides (of the L and PE ones) but it still thinks that there are no leads. As expected/feared, I therefore think the electronics has gone awry and is not properly recognising that the leads are plugged in ....The lead sockets don't look as though you can do much to them.
Kind Regard, John